How it works
Filling in the admission form for an estimate
For this stage you need to send a copy of a panoramic dental X-Ray ( OPT-orthopantogram ) and of a computer tomography (CT) via email or to complete the contact form and describe your problems.
After studying this data, our stomatologist will offer you a estimate plan of treatment, personalized to your need. However, this plan is not 100% accurate as you need to undergo a first consultation (described at step 5.). It is only afterwards that the stomatologist will establish exactly the objectives of the treatment plan. These changes could also lead to adjustments of the estimate costs the could go up /below +/-50%.
You will get back to you in maximum 48 hours on your email address with the treatment plan made by our staff.
Without the required details, a orthopantogram or a CT our doctor will not be able to design an efficient treatment plan. The OTP and the CT serve as instruments of evaluation for your oral health.
Confirming the treatment plan
After receiving the treatment plan proposed by our doctors, please take your time to carefully review it. And should you have any questions, please do not hesitate to contact us via email. Our team will make sure to provide you with a prompt answer as soon as possible.
Please do not forget to send an acceptance or refusal answer of our treatment plan.
After receiving your acceptance of the treatment, we shall establish together the details related to the time when you will be available to start the treatment. Then you will have to choose accommodation during your stay in Cluj-Napoca and we will make the reservation for you. You can find the available booking offers in the How do I find accommodation in Cluj? section. Should we not find accommodation for you, or should it no be convenient for you, we will make arrangements with other hotels that would suit you better.
After finalizing this stage, you just need to let us know the date and time of your flight to Cluj-Napoca.
Arrival in Cluj-Napoca
As soon as you land in Cluj-Napoca you will be welcomed by a representative of tripnheal.com at the airport terminal. He will guide you at your hotel and will brief you with the latest details for beginning the treatment. After finishing the hotel check-in, you will receive o mobile phone in order to be able to keep in touch with the medical and administrative staff in order to avoid any problems.
This first medical exam made by our doctor will decide if there will be any changes from the initial treatment plan. Depending on the state of your oral health, you will be offered the best solutions and you will be updated on the costs of the treatment.
After the first consult, we will establish the next steps and when the treatments sessions will take place depending on your state of comfort. There is a possibility that you take a longer break between sessions when you need to. The payment will be done at the end of each session and you can pay cash or by credit card.
Finalizing the treatment
At the end of the treatment, you will be informed by the stomatologist about the oral hygiene which depends on the treatment you underwent.
The periodical check-ups can be done in your country too, but if you want to send a city-break in Romania you will be consulted free of charge in our clinic.
Before leaving the city, one of our colleagues will accompany you at the airport.